RIDDIMDJ PROHome Contact
Contact us
A real person reads these. Include your macOS version and what you were doing when something went wrong, it halves the back and forth.
Support & technical help
support@riddimdjpro.com
Typical reply time: 1–2 business days.
To get a fast answer, include:
- Your macOS version and whether the Mac is Apple Silicon or Intel
- Your RiddimDJ Pro version (menu → About)
- Roughly how many tracks are in your library
- What you clicked and what happened instead
Licences, billing & refunds
support@riddimdjpro.com, include the email address used at purchase. All sales are final. See the Terms & Conditions.
Privacy & data requests
legal@riddimdjpro.com, access, correction, or deletion of your personal data. See the Privacy Policy.
Where we are
RiddimDJ Pro is an independent software project operated from New York, United States. We handle all correspondence by email so there is a written record for both sides.
We do not have a phone line. Email gets you a written answer you can refer
back to, which for a technical product is more useful than a call.